Return, Refund and Cancellation Policy

Cancellelation

For Cancellations please contact the us via contact us link. 


If you need to change your order or just want to cancel it, pleasse contact us via ourcontact page or just drop an email to support@quartzcomponents.com with your order number. Our support team will get back to you by email within one business day regarding your request. If your order is still in status “Pending” or “Payment Verification” only then, it can be alterd or cancelled. If your order has already shipped then, you will need to return it as per our return policies stated below.

 

Returns and Refunds

Due to the type of products we sell, we accept limited returns. Below are the conditions where we can accept a return request.

 

1. Manufacturing Defect

If you receive a product with a manufacturing defect, please notify us within the 3 days of you receive the product, supported by the proper pictures and description. Once our support team accept the return, we will provide a replacement or a complete refund including the return shipping cost.

 

2. Wrong Item Shipped

We you receive a different product then the ordered one, please contact us within the 3 days of you receive the product, supported by the proper pictures and description. Once our support team accept the return, we will provide a replacement or a complete refund including the return shipping cost.

 

Limitation of Returns

We don't accept the returns for the products damanged by improper use of the product. Moreover we don't accept the return, if the ordered product is not fit for any specific application. Please read the product specifications and datasheet before selecting and ordering a product.

 

Contact

For any question related to return, or request a return, drop an email to support@quartzcomponents.com